Compound Leverage

Issue #0044

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Whether you run a tech startup, work at a large company, or run a small business, feedback is a vital part of your work.

But getting and using feedback can feel like a whole extra job.

With AI, you can make it much easier.

Here's a simple process to get you started:

After talking with customers, don't try to write down what you were told. Instead, use the transcribe feature on the ChatGPT mobile app to speak your thoughts.

Then ask ChatGPT to make a customer discovery brief using this prompt:

This turns messy notes into clear insights in just minutes. You'll start to see patterns in what customers really want.

You can take this a step further by creating a brief template.

Have ChatGPT save the final brief as a Google or Word document in a "CustomerName-Customer brief" folder in your cloud storage.

These saved briefs can then be loaded into a tool like Notebook LM project, where you create a collection of all your customer insights.

This makes it easy to spot trends across different customers and keep the feedback in one searchable place.

What customer feedback could you try this with today?

Marvin

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