A ChatGPT Prompt To Find Your Best Customer

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Do you know who your best customer is?

Many people I ask this question to say yes; after a few follow-up questions, they change their perspective and say, “I guess I don’t know after all.”

What changed? We dug deeper; their definition required less data to answer.

I recently worked with a business that thought their best customer was “anyone who needs an apartment cleaned.”

But after asking the right questions and using ChatGPT,

We found their real best customers were property managers of 55+ communities with a minimum of 30 units within a 20-mile radius of her office.

Here’s how we did it:

1. Ask the right questions:

• Who spends the most with you?

• Who is the easiest to sell to?

• What problems do they come to you with?

2. Look for patterns in the data:

• What do they value most?

• What behaviors or traits do they share?

3. Group similar customers:

Even when job titles were the same, digging into goals and behaviors gave us clarity.

Knowing your best customer helps you:

• Focus on the right people.

• Save time.

• Tailor your message to their needs.

Want to try this exercise yourself?

Here’s a prompt to enter in ChatGPT:

Prompt:

"I want to identify my best customers based on my past customer data. Here’s what I need:

1. Analyze the data to find patterns about my most successful customers. Look at:

• Who spends the most with me.

• Who is easiest to sell to.

• What problems they come to me with.

• The value they see in my service.

2. Tell me about their shared traits:

• Industry or business type.

• Job title or role.

• Location and other demographics.

• Goals, behaviors, and challenges they face.

3. Group them into batches based on similar patterns.

• Highlight the top traits that signal they are a great fit.

• Suggest how I can focus my efforts to reach more people like them."

This one AI insight can result in greater focus and more revenue.

Where would your revenue be in 12 months if you put all your marketing efforts into people who paid you the most and were the easiest to work with?

To take things one step further, grab the AI Task Playbook from HubSpot to see what else you can eliminate with business-first AI.

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